PRIVACY POLICY

UperBit ("UperBit", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, communicate with us, request services, make payments, or otherwise interact with UperBit.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including:

• Full name
• Business name
• Email address
• Phone number
• WhatsApp number
• Billing information
• Project requirements
• Website content and materials
• Communications sent to UperBit

We may also collect technical information automatically through our website and service providers.

This may include:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring websites
• Date and time of visits
• Diagnostic and security related information

2. HOW WE USE INFORMATION

We may use collected information to:

• Respond to inquiries.
• Provide requested services.
• Process payments.
• Deliver projects.
• Communicate regarding projects and support.
• Improve website performance and security.
• Maintain business records.
• Comply with legal obligations.
• Prevent fraud, abuse, or unauthorized activities.

3. PAYMENTS

Payments may be processed through:

• Razorpay
• UPI
• Direct Bank Transfer

UperBit does not store complete debit card, credit card, banking, or payment credentials on its own systems.

Payment information is handled by the relevant payment service providers according to their respective privacy policies and security standards.

4. THIRD PARTY SERVICE PROVIDERS

To operate our business and provide services, we may utilize trusted third party providers.

These providers may include:

• Google Firebase
• Cloudflare
• Razorpay
• Domain registrars
• Hosting providers
• Email service providers
• Communication platforms

These providers may process information on our behalf to the extent necessary for delivering services, maintaining infrastructure, processing payments, improving performance, and protecting security.

5. FIREBASE SERVICES

UperBit may utilize Google Firebase services for data storage, database operations, hosting related functionality, authentication infrastructure, analytics functionality, cloud functions, and other backend services.

Information processed through Firebase may be stored and handled on infrastructure operated by Google in accordance with Google's applicable privacy and security practices.

6. CLOUDFLARE SERVICES

UperBit may use Cloudflare services for website security, performance optimization, caching, content delivery, traffic management, and protection against malicious activities.

Cloudflare may process technical information such as IP addresses, browser information, and security related data to provide these services.

7. INFORMATION SHARING

UperBit does not sell personal information.

Information may be shared only when:

• Necessary to provide requested services.
• Required by law.
• Required by court order or legal process.
• Necessary to investigate fraud or security incidents.
• Necessary to protect UperBit's legal rights.
• Necessary to complete payment processing or project delivery.

8. DATA SECURITY

We take reasonable measures to protect information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no system, network, transmission method, or storage technology can guarantee absolute security.

Users acknowledge that information transmission over the internet carries inherent risks.

9. DATA RETENTION

UperBit may retain information for as long as reasonably necessary to:

• Provide services.
• Maintain business records.
• Resolve disputes.
• Enforce agreements.
• Comply with legal obligations.

Information that is no longer required may be deleted, anonymized, or securely disposed of.

10. CLIENT PROJECT DATA

Clients remain responsible for the legality, accuracy, ownership, and authorization of content, materials, images, documents, and information provided for projects.

UperBit does not claim ownership of client supplied materials.

Project materials may be retained for operational, backup, legal, administrative, or record keeping purposes.

11. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Improve user experience.
• Maintain website functionality.
• Analyze website performance.
• Improve security.
• Remember preferences.

Users may control cookie settings through their browser preferences.

Disabling cookies may affect certain website functionality.

12. INTERNATIONAL USERS

UperBit provides services to clients located in various jurisdictions.

By using our services, users acknowledge that information may be processed, stored, or transferred to countries where our service providers operate.

13. CHILDREN'S PRIVACY

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child without appropriate authorization, reasonable steps will be taken to remove such information.

14. YOUR RIGHTS

Subject to applicable law, users may request:

• Access to personal information.
• Correction of inaccurate information.
• Deletion of information where legally permissible.
• Withdrawal of consent where applicable.

Requests may be submitted using the contact information provided below.

15. CHANGES TO THIS PRIVACY POLICY

UperBit reserves the right to update, modify, or replace this Privacy Policy at any time.

Updated versions shall become effective upon publication unless otherwise stated.

Continued use of our services after changes are published constitutes acceptance of the revised Privacy Policy.

16. CONTACT INFORMATION

Business Name: UperBit

Email: wecare@uperbit.com

Phone & WhatsApp: +91 9596009674

Operating Location: Ganderbal, Jammu & Kashmir, India

For privacy related questions, requests, or concerns, please contact UperBit using the information provided above.